SmartAssist Insurance FNOL - NICE Insurance

Direct Launch

Phone Demo

• Use the Chrome Extension to Access this demo Domain

Chat Demo

• Use the CXone Expert Page here: https://expert-demo-clone009.mindtouch.us/Insurance/Property_Owners_Policy/Deductibles/Find_out_what_your_deductible_is_for_one_Insurance
• Chat Snippets

What Im going to demonstrate 

• Intent Detection
• Entity Detection
• Context Switch
• Back Jump
• Integration

Chat Transcript

If you are doing a Chat demo, jump down to the ** line (#8).

Chat JS Snippets

B32

                <script>
                    (function (i, s, o, r, g, v, a, m) {
                    g = v ? g + '?v=' + v : g; i['BrandEmbassy'] = r;
                    i[r] = i[r] || function () { (i[r].q = i[r].q || []).push(arguments) }; i[r].l = +new Date();
                    a = s.createElement(o); m = s.getElementsByTagName(o)[0]; a.async = 1;
                    a.src = g + '?' + Math.round(Date.now() / 1000 / 3600); m.parentNode.insertBefore(a, m)
                    }) (window, document, 'script', 'brandembassy', 'https://livechat-static-de-na1.niceincontact.com/4/chat.js');

                    brandembassy('init', 1092, 'chat_a9167e4d-238a-452b-9974-bddc081041b8');
                </script>

C37

                <script>
                    (function (i, s, o, r, g, v, a, m) {
                    g = v ? g + '?v=' + v : g; i['BrandEmbassy'] = r;
                    i[r] = i[r] || function () { (i[r].q = i[r].q || []).push(arguments) }; i[r].l = +new Date();
                    a = s.createElement(o); m = s.getElementsByTagName(o)[0]; a.async = 1;
                    a.src = g + '?' + Math.round(Date.now() / 1000 / 3600); m.parentNode.insertBefore(a, m)
                    }) (window, document, 'script', 'brandembassy', 'https://livechat-static-de-na1.niceincontact.com/4/chat.js');

                    brandembassy('init', 1108, 'chat_466896bc-92e4-4aa8-aab7-616608734695');
                </script>