Why did I not receive my statement?

There are a few reasons why you may not have received your statement:

• You are set up to receive statements by email and your email address is incorrect in our system. If the email is returned as "undeliverable," we mail you a copy of the statement via postal service to the mailing address on file.
• You are set up to receive statements by standard mail (or your emailed statement was returned and so we sent it via standard mail), and your mailing address is incorrect.
• You did not have any payment processing activity for the month.

If either your email or mailing address is incorrect, please call your Relationship Manager